Frequently asked questions
Orders, shipping, sizing, returns. Find your answer below.
How do I place an order?
Choose an item from the shop, select your size, and add it to your cart. Review your items before continuing to checkout.
Where can I find my order confirmation?
Check the email address you used at checkout, including your spam folder. If you need help, contact us with the details of your order.
How much does shipping cost?
Review the shipping options and any delivery charges shown at checkout before completing your purchase. Contact us if you have a question about your destination.
How do I choose the right size?
Check the sizing information on the product page and compare it with a garment you already own. If you are unsure about the fit, contact us before ordering.
Can I change or cancel my order?
Contact us as soon as possible with your order number and the change you need. Changes depend on the status of your order and cannot be guaranteed.
How do I request a return or exchange?
Contact us with your order number, the item, and the reason for your request. We will help you check the available options and next steps before you send anything back.
What if my item arrives damaged or incorrect?
Contact us with your order number and a description of the issue. Keep the item and packaging, and include photos so we can help you resolve it.